Emergency counselling - when suddenly everything is different

Written by Ilja Bondar on March 25, 2026. Posted in Erleben.

ExperiencingGod > Blog > Emergency counselling - when suddenly everything is different

Emergency counselling - when suddenly everything is different

When suddenly everything is different

There are moments in life that can change everything. A phone call that comes unexpectedly. A message that pulls the rug from under your feet. An event that nobody is prepared for. Many people feel frozen in such situations. Thoughts race or suddenly stop, feelings alternate between shock, fear, sadness and inner emptiness.

When something drastic happens, the world seems to stand still for a moment. Many people then don't know how to deal with what has just happened. It is precisely at such moments that Emergency counselling can be an important help. It is there for people who need someone to listen to them in an acute crisis, someone who remains calm and stands by their side in this difficult situation.
What does emergency counselling mean?

Emergency counselling is a special form of pastoral care. It is aimed at people who have just experienced a stressful or upsetting event. These can be very different situations. Sometimes it is a serious accident, sometimes it is sudden news of a death or another situation that changes life from one moment to the next.

In moments like these, it's not about finding answers to all questions immediately or presenting solutions. Something else is much more important: that someone is there. Emergency counselling means not leaving people alone in a difficult moment. It means listening to them, taking their feelings seriously and giving them space to slowly understand what has happened.

It is often these first few hours after a stressful event that are particularly intense. A calm conversation or simply the presence of an understanding person can be very valuable in this situation.
Why support is so important in a crisis situation

When a person is confronted with an extraordinary situation, the body and soul often react with strong emotions. Some people feel paralysed and don't know what to do. Others experience great inner turmoil or start to cry. Still others appear calm on the outside, although many thoughts and feelings arise on the inside at the same time.

All these reactions are normal. An acute crisis throws people off their inner balance. This is precisely why it can be so important to have someone there who radiates calm and provides support in this situation.

Emergency counselling creates a space in which people can express their feelings. It helps them to cope with the initial overwhelm and slowly find their bearings again. Sometimes this help simply consists of listening and enduring a moment of silence together.
Christian counselling as a source of comfort and hope

Many emergency counselling services are closely linked to the Christian pastoral care connected. The focus is always on the individual, regardless of their religious beliefs. No one has to be a believer to receive pastoral support.

However, the Christian faith can be a special source of hope for some people. In difficult situations, questions often arise about the meaning of life or the why of an event. At such times, some people wish for a prayer or want to talk about their faith. Others are simply looking for an open dialogue in which they can express their thoughts.

Christian counselling respects both. It wants to encourage people, give them comfort and remind them that they are not alone, even in dark times.
When words are difficult

After an upsetting experience, many people find it difficult to talk about what has happened. Thoughts are disorganised and feelings can hardly be put into words. Some people simply feel a great emptiness.

In counselling, there is no pressure to tell everything immediately. Each person is allowed to go at their own pace. Sometimes a conversation begins with a few words, sometimes with a long silence. Silence can also be an important part of processing.

An empathetic conversation can help you to slowly understand what has happened. It can be relieving to express your feelings and realise that someone is listening and empathising. Step by step, a path can emerge that leads out of the acute crisis.
Help even beyond the emergency

Even when the initial acute situation is over, the memories and feelings can linger for a long time. Some people only realise days or weeks later how much an event affects them internally.

In such cases, it can be helpful to continue seeking support. Discussions with a Worry phone, with a Telephone counselling or with people from the Christian pastoral care can help to process the experience. An open conversation can help you to organise your thoughts and find new strength.
No one has to bear difficult experiences alone

Crises are part of life, even if we wish we never had to experience them. But even in the most difficult moments, there are ways to provide support.

Emergency counselling reminds us that human closeness, listening and compassion have great power. When everything suddenly changes, it can be very valuable to have someone there who remains calm and goes part of the way with you.

Sometimes the way out of a difficult situation begins with a simple experience: that you don't have to be alone with your worries and pain.

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Worry phone for problems

Why can a helpline help?

There are moments in life when everything feels difficult. Thoughts circle incessantly, worries grow and you have the feeling that you are all alone with your problems. Perhaps you don't want to burden others. Perhaps you don't know exactly how to put your feelings into words.

Many people experience such phases. But even if it sometimes feels like it, nobody has to be alone with their worries. A Worry phone can be a valuable support when you need someone to listen and show understanding.
Why do many people feel alone with their problems?

Although we live in a time when communication is easier than ever, many people feel isolated inside. There are various reasons for this.

Some are afraid of being misunderstood by others. Others don't want to burden their family or friends with their worries. Still others are ashamed of their thoughts or believe that their problems are not important enough.

This creates situations in which people carry their worries with them for a long time. The thoughts stay in their heads, go round in circles and often become more and more stressful as a result.

A conversation can be a great relief in such moments.
What is a helpline?
A Worry phone is an offer for people who need someone to talk to. At the other end of the line is a person who listens, takes people seriously and has time for the conversation.

It doesn't matter whether it's about major life crises or minor worries. Anything that concerns a person can be addressed.

Many people find it helpful to have a conversation on a helpline:
- is anonymous
- remains confidential
- can be managed without obligations
- Room for honest thoughts
Because you don't know the person on the phone personally, it is often easier to talk openly about what is bothering you.
Why can a conversation be so relieving?
If worries remain unspoken for a long time, they can seem bigger and bigger. Thoughts go round in circles and you can't find a way out of your inner brooding.

However, as soon as you start talking about your situation, something changes. Thoughts are given structure, feelings can be expressed and you realise that someone is really listening.

A conversation can help:
- release inner tension
- discover new perspectives
- to feel understood
- to feel some hope again
Often it is not even a concrete solution that arises immediately. Sometimes all it takes is for someone to be there and listen attentively.
What role does Christian counselling play?
In addition to general helplines, there are also offers from the Christian pastoral care. Listening, understanding and support also take centre stage here.

In addition, the Christian faith can be a source of hope. Many people find comfort in the thought that they are not alone with their worries and that God is by their side even in difficult times.

Christian counselling can therefore also address questions such as:
- Where can I find hope in a difficult phase of my life?
- How can I deal with fear and worry?
- What role can faith play in my situation?
The following always applies: everyone is welcome. It doesn't matter how strong your faith is or whether you just want an open dialogue.
The first step out of loneliness

It's not always easy to talk about your worries. But this step can be very liberating. A conversation can help you feel less alone and regain your strength.

A Worry phone or a Christian pastoral care is there for exactly that: for people who need someone to listen, show understanding and accompany them on their journey. When problems feel overwhelming, a conversation can be the first step. Sometimes change begins when someone finds the courage to stop carrying their worries alone.

FAITH & LIFE COUNSELLING

Are you looking for a confidential conversation? We are here for you! Daily from 6-22 o'clock.
GODTERFAHREN E-COACH

In-depth, written exchange on your questions of faith and life.

When life becomes too difficult - help from the telephone counselling service

When life becomes too difficult

There are times in life when worries, problems or stressful situations feel like a heavy burden. Maybe your thoughts are constantly going round in circles, maybe you feel lonely or overwhelmed. Sometimes it seems as if there is no one you can talk to openly about what is troubling you.

At such times, it can be a great help to talk to someone. This is exactly what the telephone counselling service is for. It is a service for people who need someone to listen, who want to share their worries or who simply long for a sympathetic conversation.

Many people search the Internet for terms such as Christian counselling, helpline or telephone counselling because they realise that they need support. This shows that Nobody is alone with their worries. And there are places where you can find help.
Why do people call a helpline?
Everyone experiences difficult phases. Problems in everyday life, conflicts in relationships, worries about the future or feelings of loneliness can put a heavy strain on life. Often several things come together at the same time, so that you no longer know how to deal with them.

A helpline can provide important support in such situations. People pick up the phone when, for example:
- feel very lonely
- suffer from severe worries or fears
- struggle with conflicts in the family or partnership
- feel overwhelmed or helpless
- need someone who simply listens to them
Sometimes there is no specific reason. You just feel that your situation is stressful and that it would be good to talk to someone about it.
Can a conversation really help?

Many people initially try to deal with their problems alone. They don't want to burden anyone or believe that their worries are not important enough. But if thoughts and feelings remain unspoken for a long time, they can become increasingly difficult.

A conversation can help to share this inner burden. If someone listens attentively and shows understanding, a feeling of relief often arises. Thoughts can be better organised if you talk them out. Sometimes you discover new perspectives or recognise possibilities that were previously hidden. The telephone counselling service offers precisely this space for an open conversation. Everything can be discussed here - worries, fears, questions or doubts. Nobody is judged or criticised.
What makes telephone counselling so special?
The telephone counselling service is a low-threshold way for many people to get help. This means that it is easy and uncomplicated to use. No preparation, no appointment and no special requirements are needed.

Talking on a helpline offers several advantages:
- You can remain anonymous
- The conversation is confidential
- There are no obligations
- You are taken seriously and respected
The anonymity in particular helps many people to speak openly. Things that you might not even tell your friends or family can be said here.
Christian counselling - support with a perspective of hope
In addition to the general telephone counselling service, there are also Christian counselling services. They have the same aim: to listen to and support people in difficult life situations. The difference is that Christian faith can also play a role here. For some people, it is comforting to talk about their situation in the context of their faith or to reflect on questions about God and hope.

Christian counselling can address topics such as
- How can I deal with worries and anxiety?
- Where can I find hope in difficult times?
- What role can faith play in a crisis?
- Can prayer give you strength?
The following applies: everyone is welcome. Nobody has to be particularly religious or have certain beliefs. The only thing that matters is the desire for an open dialogue.
You don't have to be alone with your worries

Sometimes it takes courage to take the first step and seek help. Many people hesitate for a long time before contacting a helpline. They hope that their problems will solve themselves or try to deal with everything on their own. But nobody has to carry their worries alone. A conversation can be an important first step towards finding hope and new strength.

The telephone counselling service and Christian pastoral care are there for precisely this purpose: for people who need someone to listen, show understanding and go part of the way with them. When life feels difficult, a conversation can help. Sometimes change begins at the very moment you find the courage to talk about what is bothering you.

FAITH & LIFE COUNSELLING

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Is a counselling chat really anonymous?

Why does anonymity play such an important role in pastoral care?

Those seeking help often find themselves in a very personal situation. Thoughts, worries and feelings are not always easy to express - especially not to people close to you. This is precisely why anonymity is a decisive factor for many people.

The feeling of being able to speak openly without being recognised or judged creates security. And security is the basis for honest conversations. A counselling chat offers precisely this protected space.
What does anonymity in a counselling chat actually mean?

Above all, anonymity means that you don't have to explain yourself.

No name, no registration, no personal details. You can write without revealing your identity. It's not about who you are or what your background is.

It's about what moves you right now.

This approach enables many people to express thoughts that they might otherwise keep to themselves.
Can nobody really identify me in the chat?

In serious counselling services, the protection of privacy is paramount. Conversations and chats are not conducted to track or analyse people, but to listen and support them.

A counselling chat is not a social network or a platform for collecting data. It is a dialogue space. Confidentiality and respect are key principles.

Because only those who feel safe can write openly.
Why is writing often easier than talking?

Not everyone feels comfortable on the phone. Some find it difficult to express their thoughts spontaneously. Others are afraid of emotional moments or simply feel freer when writing. A chat gives you time.

Time to think. Time to formulate. Time to sort out your own thoughts. You can pause, restart sentences or express feelings that might be more difficult to say in a direct conversation.
Can I really address everything?

Yes, a counselling chat is precisely there to give space to thoughts. Worries don't have to be „big enough“. Feelings don't have to be perfectly formulated. There is also room for uncertainty, doubt or the feeling of not knowing where to start.

You can write whatever is on your mind.

At your own pace.
Does gotterfahren.info also offer a counselling chat?

Yes, on gotterfahren.info you will find your own Pastoral care chat, which is deliberately designed as a protected dialogue room. This service is aimed at people who would like support but would rather write than talk on the phone.

The chat is anonymous and confidential.

You don't have to provide any personal details and can talk freely about whatever is on your mind - be it worries, fears, doubts or very personal questions.

It's not about being judged.

It's about being heard.
Why can an anonymous chat have such a relieving effect?

Anonymity takes the pressure off. Without fear of judgement or expectations, many people find it easier to write honestly. Thoughts can emerge unfiltered. Feelings do not have to be hidden.

FAITH & LIFE COUNSELLING

Are you looking for a confidential conversation? We are here for you! Daily from 6-22 o'clock.
GODTERFAHREN E-COACH

In-depth, written exchange on your questions of faith and life.

Faith as support in times of crisis

What do we mean by a personal crisis?

Times of crisis are as different as people themselves. A crisis can be caused by drastic events, such as the loss of a loved one, a separation, health problems or career changes. Internal stresses such as anxiety, persistent stress, excessive demands or a feeling of meaninglessness can also trigger a crisis.

Many crises are characterised by the feeling that familiar certainties are breaking away. Thoughts spin, emotions become more intense and our own inner balance begins to falter. In such situations, there is often a need for orientation, stability and support.
What role can faith play in difficult phases of life?

For many people, faith is an important inner resource. It can help to categorise stressful situations, maintain hope and find emotional stability. This is not just about religious beliefs in the strict sense, but about trust, a sense of purpose and a feeling of being supported.

Faith can promote an attitude that enables people to view difficult life circumstances not only as a burden, but also as part of their own life's journey. This perspective can help to reduce anxiety and strengthen inner resilience.
How can faith provide concrete support?

In times of crisis, many people experience a feeling of loss of control. Familiar structures change and uncertainty characterises everyday life. Faith can play a stabilising role here.

It can provide comfort when external solutions are lacking. It can provide hope when perspectives are unclear. It can give strength to endure stressful phases. Many believers find the idea of not being alone particularly relieving.

In addition, spiritual practices such as prayer, meditation or reading spiritual texts can have a calming effect and promote inner peace.
Is faith also compatible with doubt?

A common misconception is that faith presupposes absolute certainty. In fact, many people experience doubts, questions or uncertainties, especially in times of crisis. These experiences are by no means unusual.

Doubts can even be an expression of an intense confrontation with existential questions. For many people, faith is not a static state, but a dynamic process that develops and changes over the course of a lifetime.

Uncertainty and questions therefore do not exclude faith.
Why do people increasingly search for meaning in times of crisis?

Crises often confront people with fundamental questions. Why is this happening? What happens next? What gives my life stability and meaning?

Faith can offer a framework for interpretation here. For many people, it opens up the possibility of categorising suffering, change and uncertainty in a larger context. This perspective of meaning can have an emotionally relieving effect and help people to cope better with difficult situations.
Can faith have a psychologically relieving effect?

Numerous experiences and studies in psychology show that personal convictions, systems of meaning and spiritual resources can have a stabilising effect. People who feel supported or draw hope from their faith often report greater inner peace and resilience.

Faith is no substitute for professional therapeutic support, but it can be a valuable complementary resource.
What support does gotterfahren.info offer in times of crisis?

gotterfahren.info offers dialogue opportunities for people who find themselves in stressful life situations or who want to deal with personal questions of faith.

The focus is on listening, support and guidance. The conversations are intended as non-judgemental and confidential support - regardless of how strong or uncertain your own faith is.
Why can it be helpful to talk about questions of faith and life?

Thoughts and inner conflicts often gain clarity when they are expressed. Questions of faith in particular are often very personal and therefore remain unspoken.

A conversation can help to sort out uncertainties, develop new perspectives and experience emotional relief. Especially in times of crisis, the feeling of being heard and understood can have a stabilising effect.
Can faith open up new sources of strength in the long term?

Many people report that they have developed new perspectives during difficult phases in their lives. Faith can help to maintain hope, discover inner strength and understand crises as part of personal development.

FAITH & LIFE COUNSELLING

Are you looking for a confidential conversation? We are here for you! Daily from 6-22 o'clock.
GODTERFAHREN E-COACH

In-depth, written exchange on your questions of faith and life.

Counselling number - Where can I find help quickly?

Why do people look for a counselling number?

There are situations that are difficult to explain. You function on the outside, but on the inside everything feels restless, tense or simply too much. Thoughts circle, worries grow and sometimes there is this quiet feeling of being alone with everything. It is precisely at such moments that many people begin to search - often quite spontaneously. For a counselling number. For someone who will listen.

Not every call arises from an acute crisis. Often it is simply the need to be allowed to talk. Without being judged. Without having to justify yourself. Without feeling like a burden.
When does it make sense to call a counselling number?

Many people wait longer than is good for them. They doubt, compare their worries with those of others or tell themselves that it's „not that bad“. But internal stress does not follow an objective scale. What matters is not how something looks from the outside - but how it feels.

A conversation can be useful if your thoughts cannot find peace, if worries are weighing on your everyday life or if you feel overwhelmed. Insecurity, loneliness or inner restlessness are also reasons that should be taken seriously.

Counselling is not the last step. It is often a very smart first step.
Where can I quickly find a suitable counselling number?

In stressful moments, one thing counts above all: quick access. A counselling number is designed for just that. No long waiting times, no complicated procedures. Simply the opportunity to pick up the phone.

In addition to well-known nationwide hotlines, there are also personal counselling services with a special focus - for example on questions of faith, life support or interpersonal support.

It is not important to find the „perfect“ contact point. The important thing is not to remain alone at all.
Which counselling number can I find on gotterfahren.info?

gotterfahren.info offers a service that is deliberately designed to be low-threshold and human: the faith and life counselling helpline.

Under the telephone numbers

Germany: 0711 988 09 009
Austria: 01 22 99 777 13
Switzerland: 0800 160 112

you will reach dialogue partners who take their time.

This counselling service is aimed at people who want to talk. Regardless of what thoughts, worries or questions are on their mind. The conversation is confidential, non-judgemental and free of charge. You don't have to prepare anything, do anything or fulfil any expectations. You can simply be yourself.
What happens when I call them?

For many people, the first call is associated with uncertainty. Maybe you wonder who will pick up. Maybe you're unsure how to start. Maybe you feel like you can't formulate your thoughts clearly.

That's perfectly fine.

A pastoral conversation does not begin with pressure, but with calm. Nobody expects perfect words. You can falter, think, remain silent or simply say that everything feels difficult at the moment.
Why can a conversation have such a relieving effect?

Thoughts have a tendency to intensify if they only stay in your head. Worries seem bigger, fears more intense, insecurities more stressful. A conversation interrupts this inner cycle.

Being heard is more than just being allowed to speak. It means not remaining alone with your own feelings. Talking things out often brings noticeable relief. Not because all the problems disappear immediately, but because something sorts itself out.

Sometimes the feeling that someone is really listening is enough.
What if I am unsure whether I should call?

Many people recognise this uncertainty. However, it is rarely a sign that a conversation is „not necessary“. Instead, it often shows that something is moving inside.

Pastoral care has no minimum requirements.

You don't have to wait until stress becomes unbearable. You don't have to compare yourself. If something is bothering you, you can give it space.

FAITH & LIFE COUNSELLING

Are you looking for a confidential conversation? We are here for you! Daily from 6-22 o'clock.
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In-depth, written exchange on your questions of faith and life.

Pastoral care - when is it useful and for whom?

What does pastoral care actually mean?

Pastoral care is one thing above all: a space to breathe. A place where thoughts can be expressed without being judged or categorised. It is not about prescribing solutions or minimising problems. Counselling means that a person listens attentively to another person - honestly, calmly and with genuine interest. This listening is often exactly what is missing in everyday life. Friends mean well, but have their own worries. Family is too emotionally close. In counselling, everything that moves you can be there.

Many people automatically associate pastoral care with church or religion. However, the term primarily describes counselling in stressful life situations. Whether worries, fears, inner conflicts or difficult decisions - counselling starts where words fail or thoughts go round in circles.
When is counselling useful?

Many people hesitate for a long time before seeking help. The question of whether their own problem is „bad enough“ often looms large. However, counselling is not tied to a certain level of drama. It makes sense as soon as something is internally stressful. When thoughts cannot find peace, worries dominate everyday life or a feeling of being overwhelmed arises, a counselling session can provide relief.

Counselling is not only there for acute crises. Especially in early phases, it can help to gain clarity and reduce inner tensions. Those who talk before everything becomes too much protect themselves. Sometimes a single conversation is enough to feel solid ground under your feet again.
Who is counselling for?

Pastoral care is there for everyone. It is not aimed at a specific age group, phase of life or problem situation. People turn to counselling when they feel lonely, are faced with important decisions, have to deal with loss or have the feeling of being stuck inside. Others come because they can't put their finger on what is bothering them - only that something is wrong.

It doesn't matter whether someone appears strong on the outside or whether life is „actually going well“. Inner stress is not visible and cannot be compared. Counselling meets people where they are, without expectations and without preconditions.
Do you have to be a believer to use counselling?

No, counselling is not tied to faith. Even if many services are Christian in nature, the focus is always on dialogue. Nobody has to be religious or want to talk about faith. Anyone who wants to can bring in spiritual questions, and those who don't want to will be taken just as seriously.

Christian counselling in particular sees itself as an open offer for all people. Faith can provide support, but it is not a prerequisite. The only decisive factor is the desire to speak and be heard.
What topics have a place in pastoral care?

There are no wrong topics in counselling. Everything that moves you internally can be expressed. Some people come with clear worries, others only with a vague feeling of emptiness or restlessness. Thoughts that you are ashamed of or that you would not confide in anyone else can also be given space.

It is often only through dialogue that clarity emerges about what is actually bothering us. Words organise feelings, and feelings become easier when they are shared. Counselling is not a place for quick answers, but a space for honest encounters.
How does pastoral care differ from therapy or counselling?

Counselling is not psychotherapy and does not replace it. It is low-threshold, directly accessible and without formal hurdles. While therapy is often long-term and diagnostic, counselling primarily offers human closeness and orientation in the moment.

For many people, counselling is a first step. For others, it is an accompanying support in difficult times. Sometimes that is all it takes to regain the ability to act or to find new strength.
Why is it often difficult to accept counselling?

Accepting help feels unfamiliar to many people. The desire to cope with everything alone is deeply rooted. But burdens rarely disappear through silence. Counselling does not mean weakness, but self-care. It is a sign of taking your own feelings seriously.
When is the right time for counselling?

The right time is when something won't let go. When worries circle, thoughts become heavy or the feeling arises that you can't go on alone. Counselling is not a last resort, but an invitation to give yourself space.

FAITH & LIFE COUNSELLING

Are you looking for a confidential conversation? We are here for you! Daily from 6-22 o'clock.
GODTERFAHREN E-COACH

In-depth, written exchange on your questions of faith and life.

Emergency counselling - when suddenly everything is different

Emergency counselling - when suddenly everything is different

When suddenly everything is different

What does emergency counselling mean?

Why support is so important in a crisis situation

Christian counselling as a source of comfort and hope

When words are difficult

Help even beyond the emergency

No one has to bear difficult experiences alone

FAITH & LIFE COUNSELLING

GODTERFAHREN E-COACH

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Worry phone for problems

Worry phone for problems

Why can a helpline help?

Why do many people feel alone with their problems?

What is a helpline?

Why can a conversation be so relieving?

What role does Christian counselling play?

The first step out of loneliness

FAITH & LIFE COUNSELLING

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When life becomes too difficult - help from the telephone counselling service

When life becomes too difficult - help from the telephone counselling service

When life becomes too difficult

Why do people call a helpline?

Can a conversation really help?

What makes telephone counselling so special?

Christian counselling - support with a perspective of hope

You don't have to be alone with your worries

FAITH & LIFE COUNSELLING

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Is a counselling chat really anonymous?

Is a counselling chat really anonymous?

Why does anonymity play such an important role in pastoral care?

What does anonymity in a counselling chat actually mean?

Can nobody really identify me in the chat?

Why is writing often easier than talking?

Can I really address everything?

Does gotterfahren.info also offer a counselling chat?

Why can an anonymous chat have such a relieving effect?

FAITH & LIFE COUNSELLING

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Faith as support in times of crisis

Faith as support in times of crisis

What do we mean by a personal crisis?

What role can faith play in difficult phases of life?

How can faith provide concrete support?

Is faith also compatible with doubt?

Why do people increasingly search for meaning in times of crisis?

Can faith have a psychologically relieving effect?

What support does gotterfahren.info offer in times of crisis?

Why can it be helpful to talk about questions of faith and life?

Can faith open up new sources of strength in the long term?

FAITH & LIFE COUNSELLING

GODTERFAHREN E-COACH

MORE ARTICLES ON THIS TOPIC

Counselling number - Where can I find help quickly?

Counselling number - Where can I find help quickly?

Why do people look for a counselling number?

When does it make sense to call a counselling number?

Where can I quickly find a suitable counselling number?

Which counselling number can I find on gotterfahren.info?

What happens when I call them?

Why can a conversation have such a relieving effect?

What if I am unsure whether I should call?

FAITH & LIFE COUNSELLING

GODTERFAHREN E-COACH

MORE ARTICLES ON THIS TOPIC

Pastoral care - when is it useful and for whom?

Pastoral care - when is it useful and for whom?

What does pastoral care actually mean?

When is counselling useful?

Who is counselling for?

Do you have to be a believer to use counselling?

What topics have a place in pastoral care?

How does pastoral care differ from therapy or counselling?