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OFFERS

Telephone counselling with heart and hope

Sometimes life is too hard to bear alone. That's exactly when we're there for you. Our Worry phone offers you Christian pastoral care with an open ear, honest compassion and the time you need. Whether you are suffering from grief, doubts about yourself, loneliness or simply need someone to talk to - you are not alone. Our Pastoral care telephone number You can reach us every day between 6 am and 10 pm. One call is all it takes to speak to someone who will listen to you. No need to register, anonymous and free of charge. Our counsellors will listen to you without judgement, guide you through your thoughts and help you to see the light again. This Telephone counselling is open to everyone, regardless of origin or denomination. If you wish, we can pray with you or for you. In a time when many things are loud, we want to give you quiet space - for your voice, your questions, your heart.

Diverse ways of counselling - not just on the phone

In addition to the Worry phone we offer you further forms of Pastoral care, that you can choose according to your needs. In our e-coaching programme, you write to a personal counsellor via a secure online platform. Here you can describe your concerns at your own pace and receive empathetic, personalised answers. You can also use our God-experienced chat - discreetly and respectfully. If you prefer to talk to God in silence, we invite you to send a request to our prayer team. We pray daily for what you entrust to us. You can also use our platform to find Bible correspondence courses that will help you deepen and better understand the Christian faith - all from the comfort of your own home.

Pastoral care: content for your heart - from the Bible, faith and experience

Many people find comfort in words that strengthen their faith. That's why we provide you with numerous resources that speak to your soul via our media centre. These include audio books, Bible impulses, podcasts and videos from our GotterfahrenTV series. Our Bible telephone offers you a new devotional to listen to every day - simply by calling. This way, you can take a few minutes of peace and quiet in the middle of everyday life and immerse yourself in God's Word. In our podcast Bible devotions, experienced speakers share thoughts that build up, encourage and challenge. If you enjoy reading, you can order free Christian literature from our range of books. This is also part of Pastoral careContent that accompanies you when no one is around.

How to reach our helpline and get further help

Your first step is very simple: choose our Pastoral care number and speak to one of our experienced counsellors. You don't have to prepare anything, give any dates or make any statements. Just give us a call. Our service is deliberately anonymous so that you can speak openly. The Telephone counselling does not replace therapy, but it can help you to find clarity, feel comfort and recognise new steps. If you prefer to write or listen, you can take advantage of our other offers relating to our Pastoral care open. We accompany you - whether you are single, in a relationship, young, old, a believer or a seeker. Our job is to be there for you. Not with quick solutions, but with genuine care. You are valuable. And you are not alone.